FAQ
If you want to find answers quickly, check here.
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Q.What is the procedure for starting a business partnership with New First?
After identifying the company's requirements through consultation, we provide a customized service proposal and contract to proceed quickly.
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Q.How is resident satisfaction managed?
We manage it continuously through regular satisfaction surveys and customized concierge services.
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Q.Can we receive regular reports on operation status and costs?
We guarantee transparency by providing operation status and detailed cost reports monthly or quarterly.
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Q.How are maintenance costs handled?
We offer convenience by simplifying management tasks through a once-a-month consolidated billing system.
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Q.How are employee complaints handled?
The dedicated management team receives them immediately, processes them quickly, and guides you through the results in real-time.
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Q.How are emergency situations like facility breakdowns handled?
A 24/7 emergency response team and a dedicated manager respond quickly, 365 days a year.
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Q.How is regular cleaning of corporate housing conducted?
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Q.How are supplies, furniture, and appliances purchased and managed?
We minimize corporate burden by handling everything from purchasing agency to installation and maintenance.
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Q.How is professionalism guaranteed during the housing contract process?
A professional contract team consisting of licensed real estate agents takes responsibility for everything from the contract to risk management.
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Q.What is the scope of New First's corporate housing management service?
We provide a one-stop service covering everything from contract signing to move-in management, facility maintenance, utility management, and move-out settlement.
